SayPro Key Responsibilities:

SayPro Utilize SayPro’s GPT-Integrated System to extract 100 topics per GPT prompt for survey inclusion.

SayPro Consumer Demographics

1. Age group most likely to shop online
2. Gender differences in online shopping preferences
3. Education level and online shopping frequency
4. Urban vs rural online shopping behavior
5. Income level and digital purchasing trends

SayPro Device & Internet Access

6. Preferred devices used for online shopping
7. Impact of mobile data cost on online purchases
8. Frequency of shopping on mobile vs desktop
9. Influence of internet speed on shopping behavior
10. Wi-Fi vs mobile data in influencing purchases

SayPro Platform Preferences

11. Most used e-commerce platforms (e.g., Jumia, Takealot)
12. Trust in local vs international platforms
13. Use of social media marketplaces (e.g., Facebook, Instagram)
14. Popularity of WhatsApp-based shopping
15. Shopping app vs website preference

SayPro Product Categories

16. Most purchased items online (fashion, electronics, etc.)
17. Interest in local handmade or craft products
18. Food and grocery delivery behaviors
19. Digital products vs physical products purchase habits
20. Frequency of buying health and wellness items online

SayPro Payment Behavior

21. Preferred payment methods (mobile money, cards, cash on delivery)
22. Security concerns with online payments
23. Trust in digital wallets (e.g., M-Pesa, MTN Mobile Money)
24. Use of Buy Now, Pay Later (BNPL) services
25. Barriers to using credit/debit cards online

SayPro Delivery Preferences

26. Average delivery time expectations
27. Importance of same-day delivery
28. Willingness to pay for faster delivery
29. Pickup points vs home delivery
30. Perceptions of local vs international courier services

SayPro Shopping Motivators

31. Importance of price in decision-making
32. Role of online reviews and ratings
33. Influence of friends or family recommendations
34. Impact of influencers or social media ads
35. Role of discounts and flash sales

SayPro Trust and Security

36. Concerns over product authenticity
37. Fear of scams or fraud
38. Transparency of return/refund policies
39. Past negative online shopping experiences
40. Trust in sellers based on platform ratings

SayPro User Experience

41. Ease of navigation on e-commerce sites/apps
42. Mobile app performance and satisfaction
43. Cart abandonment reasons
44. Frequency of encountering out-of-stock items
45. Technical glitches that prevent purchases

SayPro Cross-Border Shopping

46. Willingness to buy from outside Africa
47. Popular international websites used
48. Customs and duties awareness
49. Satisfaction with international shipping
50. Language barriers in global e-commerce

SayPro Sustainability & Ethics

51. Interest in eco-friendly products online
52. Preference for locally produced goods
53. Awareness of ethical sourcing in products
54. Willingness to pay more for sustainable items
55. Concerns about packaging waste

SayPro Returns & After-Sales Service

56. Ease of returning products
57. Satisfaction with customer support
58. Awareness of warranty or guarantees
59. Expectations for refund processing time
60. Importance of visible return policies

SayPro Trends and Habits

61. Frequency of online shopping per month
62. Average amount spent online
63. Growth in online shopping over the past year
64. Impulse buying vs planned purchasing
65. Seasonal online shopping peaks

SayPro Barriers to Online Shopping

66. Lack of internet access
67. Limited product variety
68. Fear of receiving poor-quality items
69. Complicated return policies
70. High shipping fees

SayPro Cultural & Language Factors

71. Preference for shopping in local languages
72. Cultural trust in digital services
73. Role of religion in product selection
74. Importance of family approval in purchases
75. Use of local influencers for online marketing

SayPro Marketing & Advertising

76. Response to targeted ads
77. Click-through behavior on sponsored content
78. Use of email newsletters for shopping
79. Perception of ad reliability
80. Effectiveness of SMS promotions

SayPro Digital Skills and Literacy

81. Ability to compare products online
82. Use of digital coupons or promo codes
83. Comfort with online navigation and checkout
84. Knowledge of online payment methods
85. Digital literacy programs and their impact

SayPro Youth & Student Behavior

86. Popular platforms among youth/students
87. Student-specific discount preferences
88. Influence of peer groups on youth shopping
89. Shopping during school holidays or exam periods
90. Preferred shopping hours among youth

SayPro Behavioral Economics & Psychology

91. Impact of product scarcity messages
92. Urgency created by countdown timers
93. Influence of “free shipping” offers
94. Behavioral triggers that increase spending
95. Role of personalized product suggestions

SayPro Future Outlook

96. Interest in virtual shopping experiences (AR/VR)
97. Willingness to shop in the metaverse
98. Expectations for AI-powered recommendations
99. Online shopping in rural Africa by 2030
100. Trust in AI chatbots for shopping support