SayPro Internal QA Feedback Checklist
Purpose:
To standardize quality assurance feedback across SayPro projects and ensure continuous improvement in services, content, and delivery.
1.SayPro General Information
Item Details Project/Content Name Reviewer Name Date of Review Version/Iteration
2.SayPro Content Quality
Content aligns with SayPro’s objectives and standards
Information is accurate and up to date
Content is clear, concise, and free of jargon
Language is appropriate for the target audience
Learning objectives or key messages are well defined
Content includes relevant examples and case studies
Sources and references are cited where necessary
3.SayPro Instructional Design & Structure
Content is logically organized and easy to follow
Sections and modules have clear headings and subheadings
Learning pathways or flows are intuitive
Activities/questions are relevant and engaging
Multimedia elements (videos, images) are integrated properly
Accessibility considerations are met (e.g., alt text, captions)
4.SayPro Technical Quality
No broken links or errors in digital content
Platform/tools function as intended without glitches
Responsive design works well on mobile and desktop
Load times are reasonable and performance is smooth
Data collection tools (surveys, forms) work properly
5.SayPro User Experience (UX)
Navigation is intuitive and user-friendly
Visual design is consistent and professional
Text formatting supports readability (font size, colors)
Feedback mechanisms (quizzes, surveys) are clear
User instructions are clear and sufficient
Any potential user pain points are identified and addressed
6.SayPro Compliance & Privacy
Content complies with relevant legal and ethical standards
Data privacy policies are clearly stated and followed
User consent is obtained where necessary
Accessibility standards (e.g., WCAG) are met
7.SayPro Feedback Summary & Recommendations
Strengths: List key positive aspects observed during the review.
Areas for Improvement: List specific recommendations and actions required.
Critical Issues (if any): Highlight any urgent issues needing immediate attention.
8.SayPro Reviewer Sign-off
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