Step 1: Design Feedback Collection Tools
- Create Feedback Forms (digital or paper) with questions about:
- Session content relevance
- Facilitator effectiveness
- Use of AI tools
- Engagement level
- Overall satisfaction
- Suggestions for improvement
- Use tools like Google Forms, Microsoft Forms, or SayPro’s built-in survey module if available.
Step 2: Distribute Feedback Forms
- At the end of each focus group session, share the feedback form link via:
- Chat window during the session
- Follow-up email thanking participants and including the link
- SayPro website participant dashboard or event page
Step 3: Collect Responses
- Set a deadline (e.g., within 48 hours post-session) for participants to submit feedback.
- Monitor response rates and send reminders if necessary.
Step 4: Analyze Feedback
- Quantitative Analysis:
- Calculate average scores for rating questions.
- Identify trends (e.g., common strengths and weaknesses).
- Qualitative Analysis:
- Categorize open-ended responses by theme (e.g., suggestions, praise, issues).
- Highlight actionable insights and recurring comments.
Step 5: Report Findings
- Summarize feedback in a clear, concise report including:
- Key quantitative metrics
- Notable qualitative insights
- Recommended improvements for future sessions
- Share the report with SayPro research team and facilitators.
Step 6: Implement Improvements
- Adjust future session content, facilitation style, or technology based on feedback.
- Communicate changes to participants to show responsiveness.
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