SayPro Insight Reporting Template
Template Code: 002-IR-SayPro
Reporting Cycle: (e.g., Q1 2025 / June 2025)
Prepared By: [Your Name]
Submission Date: [DD/MM/YYYY]
1. Executive Summary
- Purpose of the Report:
(Brief description of what this report aims to capture or explore) - Key Insights Summary:
(Top 3–5 most impactful findings in bullet points)
2. Data Sources & Methodology
- Data Collection Tools:
(e.g., SayPro GPT prompts, surveys, interviews, platform analytics) - Sample Size & Scope:
(e.g., 1,200 users, across 4 product lines) - Coding or Analysis Framework Used:
(e.g., SayPro Monthly Research Framework, Behavioural Coding Manual v2)
3. Thematic Findings
Theme | Insight Summary | Impact Level (High/Med/Low) |
---|---|---|
Motivation | Users showed increased motivation when rewards were tied to learning | High |
Perception | 43% perceive SayPro as career-enhancing but need more proof points | Medium |
Attitudes & Behaviours | Majority are open to product upgrades if guided with tutorials | High |
4. User Quotes & Examples (Optional but recommended)
Include 3–5 anonymized direct quotes from feedback or surveys:
“SayPro helped me understand how to track progress. I just wish it had reminders.”
“The new dashboard is a bit confusing, but once you get it, it’s great.”
5. Recommendations
- Product Improvements
(e.g., Simplify course navigation and include visual walkthroughs) - Communication Strategy
(e.g., Emphasize practical benefits through case studies) - Engagement Tactics
(e.g., Launch gamified milestone rewards every 30 days)
6. Metrics Overview
Metric | Value | Target | Variance |
---|---|---|---|
Net Promoter Score (NPS) | 64 | 70 | -6 |
Customer Satisfaction (CSAT) | 82% | 80% | +2% |
Response Rate | 1,750 users | 2,000 users | -250 |
7. Next Steps
- List 3–5 actions to take post-report based on findings:
- Refine messaging for low-engagement service lines.
- Launch follow-up feedback survey in July.
- Conduct deeper perception analysis in Q3.
8. Attachments/Appendices
- Raw Data Summary
- Full List of Themes & Subthemes
- Annotated Survey Instrument (if applicable)
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