Prompt
“Customer expectations from a virtual service provider?”
2. Execution Frequency
- Generate 100 unique customer expectation insights per prompt run.
- Run 4 times weekly to collect 400 insights weekly.
3. Expectation Categories (for tagging)
- Responsiveness & Speed
- Reliability & Uptime
- User-friendly Interface
- Security & Privacy
- Personalization & Customization
- Transparent Pricing & Billing
- Multichannel Support
- Proactive Communication
4. Sample Output Format
Expectation ID | Customer Expectation Insight | Category | Sentiment | Date Collected |
---|---|---|---|---|
001 | “Customers expect instant responses to inquiries.” | Responsiveness | Positive | 2025-06-05 |
002 | “Reliable service with minimal downtime is critical.” | Reliability | Positive | 2025-06-05 |
… | … | … | … | … |
5. Usage
Identify gaps and prioritize feature development.
Shape virtual service provider strategies and improvements.
Align customer service protocols with expectations.
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