1. Mission Alignment & Relevance
- How clearly is the NGO’s mission understood by stakeholders?
- Does the NGO’s programming align with its stated mission?
- How relevant are the NGO’s services to the current needs of the community?
- Are the target beneficiaries accurately defined and prioritized?
- How well does the NGO adapt its goals based on emerging issues?
🎯 2. Goal Setting & Strategy
- Are the NGO’s objectives SMART (Specific, Measurable, Achievable, Relevant, Time-bound)?
- How are strategic plans developed and updated?
- To what extent are staff and beneficiaries involved in strategic planning?
- Are annual plans aligned with long-term objectives?
- How effective is the NGO at setting realistic program goals?
📈 3. Program Design & Delivery
- How are programs designed to meet specific community needs?
- Are project designs based on solid needs assessments?
- What methods are used for designing inclusive programs?
- How are risks identified and mitigated during program development?
- Are gender and disability considerations integrated into program planning?
🤝 4. Beneficiary Engagement
- How effectively does the NGO engage beneficiaries in project design?
- Are feedback mechanisms in place for beneficiaries?
- How do community members perceive the NGO’s work?
- What is the level of trust between the NGO and the communities it serves?
- How does the NGO respond to beneficiary complaints or suggestions?
🧾 5. Monitoring, Evaluation, and Learning (MEL)
- What systems are in place for monitoring program outcomes?
- Are key performance indicators clearly defined and used?
- How frequently are evaluations conducted?
- Are MEL findings used to improve future projects?
- How is learning documented and shared across the organization?
💸 6. Financial Management & Efficiency
- How transparent are the NGO’s financial processes?
- Are program funds spent according to budget plans?
- What percentage of funds go to administrative overhead?
- Are cost-saving measures implemented without compromising quality?
- How regularly are internal or external financial audits conducted?
🔄 7. Organizational Capacity
- Does the NGO have sufficient staff to meet its goals?
- How qualified and trained is the program team?
- Are staff development and training offered regularly?
- How effective is internal communication within the NGO?
- Is there a clear organizational structure with defined roles?
📊 8. Impact & Outcomes
- What measurable impacts have the NGO’s programs had?
- How has the quality of life improved for beneficiaries?
- Are there unintended negative effects of the NGO’s interventions?
- How long do the benefits of projects last after completion?
- What changes in behavior or policy can be attributed to the NGO?
🧩 9. Partnerships & Collaboration
- How effective are the NGO’s collaborations with other organizations?
- Does the NGO work with government or public institutions?
- Are community leaders engaged as partners or advisors?
- How does the NGO contribute to local development networks?
- What mechanisms exist for managing joint projects?
💬 10. Advocacy & Influence
- Has the NGO influenced policy or institutional change?
- What advocacy campaigns has the NGO undertaken?
- How effective is the NGO’s media and public communication strategy?
- Are beneficiaries involved in advocacy efforts?
- How does the NGO measure success in its advocacy work?
🌱 11. Sustainability
- Are programs designed to continue beyond external funding?
- Does the NGO build local capacity for ownership of projects?
- Are exit strategies clearly defined?
- What plans are in place for long-term funding sustainability?
- How does the NGO assess environmental sustainability in its projects?
🧷 12. Governance & Accountability
- What is the composition and function of the NGO’s board?
- How often does the board review operations and strategy?
- Are there clear mechanisms for internal accountability?
- Are annual reports published and made publicly available?
- How are ethical standards maintained across the organization?
🌍 13. Inclusivity & Equity
- How inclusive are the NGO’s programs across different demographics?
- What strategies are in place to reach marginalized groups?
- Are there policies on gender equity and inclusion?
- How does the NGO ensure accessibility for people with disabilities?
- What disaggregated data is collected to monitor equity?
📬 14. Communication & Reporting
- Are donors and stakeholders regularly updated on progress?
- How clear and informative are project reports?
- What communication tools are used to share success stories?
- Are reports tailored to different audiences (donors, community, staff)?
- How are communication materials reviewed for accuracy and clarity?
🔐 15. Risk Management
- What risk assessment tools are in place?
- How does the NGO respond to crises or disruptions?
- Are contingency plans tested and updated regularly?
- What security protocols are followed in high-risk areas?
- How are financial and reputational risks managed?
🔁 16. Donor Relations & Fundraising
- How does the NGO cultivate and retain donor relationships?
- What methods are used for fundraising and resource mobilization?
- How responsive is the NGO to donor feedback?
- Are funding proposals aligned with program needs?
- How diversified is the NGO’s funding base?
👂 17. Innovation & Adaptability
- How open is the NGO to new ideas and technologies?
- What innovation processes exist internally?
- Has the NGO piloted and scaled new approaches?
- How are field insights incorporated into program improvements?
- What innovations have led to better service delivery?
🧮 18. Data Collection & Use
- How reliable is the data collection process?
- What tools are used for data analysis and visualization?
- Are data collection methods ethically sound?
- How is real-time data used for decision-making?
- Are findings regularly disaggregated by gender, age, or region?
🧭 19. Capacity Building for Communities
- How are local stakeholders trained or capacitated?
- Do communities feel ownership of NGO interventions?
- Are community members represented in decision-making bodies?
- What long-term skill development initiatives are in place?
- How do local leaders describe the NGO’s influence?
🧾 20. Overall Effectiveness
- How does the NGO define and measure success?
- How consistent are results across different regions or projects?
- What do third-party evaluations say about the NGO’s performance?
- How does the NGO learn from past mistakes?
- Is the NGO meeting its overall mission, vision, and strategic objectives?
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