SayPro Compiling a monthly report based on data collected

SayPro Monthly Report – [Month/Year]

Compiled by: SayPro Product Testing and Feedback Research Office
Under: SayPro Research Royalty
Report Code: SCRR-7-[MonthAbbreviation]

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1. 📌 Executive Summary

• Brief overview of the research focus (e.g., Product Testing, User Sentiment, Digital Access).
• Total participants (e.g., 85 users, 23 employees, 12 testers).
• Number of GPT prompts executed: 15
• Total responses analyzed: 1,500
• Key takeaways: Top 3 insights from all data collected.

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2. 🎯 Research Objectives

• Identify user and staff experience gaps in SayPro services
• Gather feedback to refine product usability and trust
• Use GPT to extract scalable feedback themes from structured prompts
• Strengthen SCRR-driven strategy development

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3. 🧠 Methodology

• Focus Groups Conducted: 5 moderated sessions (locations + virtual)
• GPT Prompt Analysis: 15 prompts x 100 responses
• Survey Participation: 127 post-session feedback forms
• Sentiment Analysis Tools Used: Manual coding + GPT analysis
• Tools: SayPro Discussion Guide, GPT Prompt Sheet, Data Collection Tracker

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4. 🔍 Key Findings by Category

A. User Experience (UX/UI)

• 65% of users found navigation unclear
• Demand for simplified onboarding process and mobile responsiveness

B. Access & Equity

• 60% of rural users face offline access issues
• Users request downloadable materials and SMS support

C. Support & Trust

• Users want faster response times (currently avg. 48 hours)
• Certification verification and employer recognition unclear to many

D. Employee Insights

• Staff desire a stronger internal feedback loop
• 80% want SayPro IdeaHub launched to submit and track suggestions

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5. 📊 Quantitative Dashboard (Optional in Excel)

Metric	Value
Focus Group Participants	120
GPT Responses Analyzed	1,500
Most Requested Improvement	Mobile UI
Staff Engagement Score (Avg)	8.2/10
Certification Trust Score	6.3/10
Ideas Submitted by Staff	42

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6. ✅ Recommendations

Area	Recommendation	Priority
Onboarding	Launch guided onboarding wizard	High
Mobile Access	Conduct full mobile UX redesign	High
Support	Introduce live chat & WhatsApp support	Medium
Certification	Add QR verification + employer list online	Medium
Internal Feedback	Launch SayPro IdeaHub for all departments	High

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7. 📅 Next Steps & Action Plan

• Assign task leads for implementation (e.g., UX, Support, R&D teams)
• Schedule next review in SayPro Monthly SCRR-8
• Prepare pilot rollouts for onboarding tools and mobile upgrades

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8. 📎 Appendices

• A: Full List of GPT Prompts and Responses
• B: Focus Group Summaries
• C: Raw Data Tables
• D: Survey Feedback Overview