SayPro Review customer and employee sentiment via tested prompts

✅ GPT-Powered Sentiment Review Prompts

🧍‍♀️ For SayPro Customers / Users

1. “What are the most common emotions expressed by users when describing their experience with SayPro services?”
2. “Summarize the top positive and negative comments from users regarding product usability and satisfaction.”
3. “Identify recurring frustrations or unmet needs expressed by SayPro users during testing sessions.”
4. “Which product features did users find most useful or enjoyable, and why?”
5. “What improvements do users suggest most frequently, and how strongly do they feel about them?”

👩‍💼 For SayPro Employees / Staff

1. “What sentiments do employees express regarding their involvement in SayPro product development?”
2. “How do SayPro staff feel about the communication between departments and the feedback loop?”
3. “Are employees confident in the direction and purpose of the product evolution?”
4. “What internal challenges or pain points are staff raising about service delivery or customer experience?”
5. “Summarize staff recommendations or ideas for improving the product testing and refinement process.”

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🧠 Sample Sentiment Insights from Prompt Responses (Simulated)

Group	Sentiment	Insight Summary
Customers	Mixed → Positive Lean	Users value SayPro’s mission, but feel the user interface and navigation need work.
Customers	Frustrated	Delays in course access and certificate issuance create distrust.
Customers	Hopeful	Users believe in the potential of SayPro to improve lives if it listens more.
Employees	Proud	Staff feel proud of SayPro’s vision but want their feedback to drive real change.
Employees	Overlooked	Many staff feel their frontline insights are underutilized in platform decisions.
Employees	Proactive	Employees actively offer solutions and request more involvement in testing cycles.