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SayPro Consumer Behaviour Survey Template

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SayPro Consumer Behaviour Survey Template

Introduction:

Thank you for participating in this survey. Your responses will help SayPro understand consumer behaviour better to improve our products and services. The survey should take about 5-7 minutes to complete. All responses are confidential.


Section 1: Demographic Information

  1. What is your age group?
  • Under 18
  • 18-24
  • 25-34
  • 35-44
  • 45-54
  • 55-64
  • 65+
  1. What is your gender?
  • Male
  • Female
  • Non-binary/Third gender
  • Prefer not to say
  1. What is your highest level of education?
  • Some high school
  • High school graduate
  • Some college/university
  • Bachelor’s degree
  • Postgraduate degree
  1. What is your current employment status?
  • Employed full-time
  • Employed part-time
  • Self-employed
  • Unemployed
  • Student
  • Retired

Section 2: Purchase Behavior

  1. How often do you purchase products in [relevant category, e.g., technology, fashion, groceries]?
  • Daily
  • Weekly
  • Monthly
  • Rarely
  1. Where do you usually buy these products? (Select all that apply)
  • Physical stores
  • Online stores
  • Through social media
  • Other: __________
  1. What factors influence your purchase decisions most? (Rank top 3)
  • Price
  • Brand reputation
  • Quality
  • Reviews/Recommendations
  • Convenience
  • Promotions/Discounts

Section 3: Consumer Motivation & Preferences

  1. What motivates you to try a new product? (Select all that apply)
  • Recommendations from friends/family
  • Online reviews or influencers
  • Advertising/Marketing
  • Price discounts
  • Product features/innovations
  1. How important is sustainability or ethical production in your purchasing decisions?
  • Very important
  • Somewhat important
  • Not important
  1. How do you usually find information about products?
  • Online search
  • Social media
  • Word of mouth
  • Advertisements
  • In-store browsing

Section 4: Satisfaction & Feedback

  1. How satisfied are you with your recent purchases from SayPro?
  • Very satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Very dissatisfied
  1. What improvements or changes would you like to see in our products or services?
    [Open text field]
  2. Would you recommend SayPro products to others?
  • Definitely
  • Probably
  • Not sure
  • Probably not
  • Definitely not

Closing:
Thank you for your time and valuable feedback! If you would like to participate in future studies or receive updates, please provide your email: _______________

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